Important refund instructions:
When purchasing goods or services online or outside the store (by phone, catalog sales, home sales representative), the buyer also has the right to cancel or return the order for any reason and without explanation within 14 days from the date of purchase.
The product must be returned undamaged, in the original packaging and in the same quantity within 14 days of withdrawal from the contract, with a copy of the invoice and a completed withdrawal form.
To replace a product, specify which product you want to replace.
The shipping cost is on the buyer’s side, we do not accept shipments with a ransom.
In case of return, send the product to our address, and fill in the return form above:
ONET DIGITAL, trgovina in storitve, d.o.o.
We recommend that you use a tracking delivery service.
Electronic devices are guaranteed for 1 year from the date of purchase.
The guarantee is valid subject to the instructions and conditions stated in the terms of business and upon submission of the invoice. The warranty period takes effect on the invoice date on the invoice.
The warranty does not apply if it is established that the customer has handled the product incorrectly or negligently, and mechanical damage by the customer.